All Systems Operational

State Processors Operational
90 days ago
99.51 % uptime
Today
Forage Checkout API Operational
90 days ago
99.98 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Shopify Apps Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Processor scheduled maintenance in AL, AS, GA, IA, IN, MS, MT, NJ, OH, OK, PA, SC, and UT Sep 16, 2026 05:00-11:00 UTC

The state processor has scheduled maintenance during a 6 hour window. They expect EBT processing to be impacted for 15 minutes, but mentioned it could be as long as 1 hour.
Posted on Aug 18, 2026 - 14:10 UTC

Processor scheduled maintenance in AL, AS, GA, IA, IN, MS, MT, NJ, OH, OK, PA, SC, and UT Sep 17, 2026 08:00-14:00 UTC

The state processor for AL, AS, GA, IA, IN, MS, MT, NJ, OH, OK, PA, SC, and UT will experience downtime of approximately 1.5–2 hours between 02:00 AM and 08:00 AM CDT.
Posted on Sep 01, 2026 - 15:10 UTC

Processor scheduled maintenance in IN, MS, OH, OK, and VA Sep 20, 2026 08:00-14:00 UTC

The state processor for EBT services in IN, MS, OH, OK, and VA will experience downtime of approximately 1.5 hours between 02:00 AM and 08:00 AM CDT.
Posted on Sep 01, 2026 - 15:12 UTC

Connecticut converting state processor Nov 15, 2026 05:00-17:00 UTC

The State of Connecticut is scheduled to transition its EBT SNAP and Cash transaction authorization processing from Conduent to Fidelity Information Services, Inc. (FIS f.k.a. eFunds). The conversion will begin on Sunday, November 15, 2026, at approximately 12:00 a.m. EST. FIS expects the State’s EBT system to be back online before noon on Sunday, November 15, 2026.
Posted on Aug 20, 2026 - 13:11 UTC
Sep 2, 2026

No incidents reported today.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026
Completed - The scheduled maintenance has been completed.
Aug 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 05:00 UTC
Scheduled - Payment processing may be interrupted.
Jul 31, 14:58 UTC
Aug 24, 2026

No incidents reported.

Aug 23, 2026
Completed - The scheduled maintenance has been completed.
Aug 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 07:00 UTC
Scheduled - The state processor is doing routine maintenance which may impact payment processing.
Aug 10, 15:17 UTC
Aug 22, 2026
Resolved - The incident has been resolved and transactions are processing normally.
Aug 22, 11:51 UTC
Investigating - We are currently investigating a processing outage affecting cardholders in PA, GA, IN, NJ, UT, VA, OH, AL, IA, MS, SC, OK
Aug 22, 08:42 UTC
Aug 21, 2026
Completed - The scheduled maintenance has been completed.
Aug 21, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 02:00 UTC
Scheduled - The state processor will be performing emergency maintenance for AL, AS, GA, IA, IN, MS, MT, NJ, OH, OK, PA, SC, VA and UT. This is scheduled to last approximately 30 minutes with downtime to be ~ 5 minutes per program.
Aug 20, 21:24 UTC
Aug 20, 2026
Completed - The scheduled maintenance has been completed.
Aug 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 UTC
Scheduled - The state processor will be performing emergency maintenance. They expect there to be a maximum of 10 minutes of EBT processing impact.
Aug 18, 14:06 UTC
Aug 19, 2026
Resolved - This incident has been resolved.
Aug 19, 09:28 UTC
Update - We are continuing to investigate this issue.
Aug 19, 08:53 UTC
Update - We are continuing to investigate this issue.
Aug 19, 08:24 UTC
Investigating - We are currently investigating a processing outage affecting cardholders in NY.
Aug 19, 08:22 UTC