The incident has been resolved by our downstream EBT processor.
Posted Nov 07, 2023 - 14:44 UTC
Update
The issue has been identified in the downstream EBT network and we are working with our partners to resolve the blockage.
Posted Nov 06, 2023 - 17:05 UTC
Update
We are continuing to work with our partners to resolve the issue.
Posted Nov 05, 2023 - 20:49 UTC
Update
We are continuing to work with our partners to resolve the issue.
Posted Nov 05, 2023 - 19:48 UTC
Update
We are continuing to work with our partners to resolve the issue.
Posted Nov 05, 2023 - 18:51 UTC
Identified
We have confirmed that the downstream EBT network is facing an outage affecting Ohio. We are working with our partners to resolve the issue.
Posted Nov 05, 2023 - 17:53 UTC
Investigating
We are monitoring what appears to be an outage in the downstream EBT network that may cause EBT balance checks to fail in Ohio. We are working with our partners to resolve the issue.